FAQ

BONUSES

We do not offer deposit bonus promotions. Instead, players are eligible for 100% cashback on losses from their first deposit, as well as regular cashback on subsequent losses. The regular cashback percentage is determined by the player’s VIP tier.

In addition, we offer no deposit bonus promotions, subject to the applicable terms and conditions.

Cashback is subject to a 10x wagering requirement on the cashback amount prior to withdrawal.
Unless stated otherwise, no deposit bonuses are subject to a 60x wagering requirement on the bonus amount prior to withdrawal.

The max cash out for cashback is determined by the player’s VIP tier. Please visit Cashback menu for detailed information.

The max cash out for no deposit bonuses are determined by the player’s VIP tier. Please visit VIP Benefits menu for detailed information.

Free bonuses (no deposit needed) have a maximum win of £50 or currency equivalent. Any winnings above £50 will be removed when you withdraw. This applies to all players who have not yet made a deposit.

For deposit bonuses, the maximum win is capped at 20x the deposited amount.

The maximum bet while a bonus is active is €10 per round or the equivalent amount in the applicable currency.
The maximum bet per round on live casino games is €25 when playing with bonus funds.

Cashback is subject to 10x wagering on the cashback amount before withdrawal.

Yes, but only before the first bet is placed on the bonus. Once a bet is placed, the bonus cannot be cancelled.

DEPOSITS AND WITHDRAWALS

We offer crypto deposit and withdrawal methods.

The minimum deposit is €10 or the equivalent amount in the applicable currency.

The maximum deposit is €50000 or the equivalent amount in the applicable currency.

The minimum withdrawal amount is €100 per transaction.

The maximum withdrawal amount depends on the chosen withdrawal method.
The withdrawal limits for each VIP level are listed below:
VIP Bronze: $2,500 per week, $10,000 per month
VIP Silver: $4,000 per week, $16,000 per month
VIP Sapphire: $4,500 per week, $18,000 per month
VIP Gold: $5,000 per week, $20,000 per month
VIP Diamond: $7,000 per week, $25,000 per month

The processing time is 24 hours.

Once processed, funds are usually received within 24 hours.

KYC

Our casino services can be accessed without completing KYC verification. However, we reserve the right to request appropriate verification documents whenever necessary.

PRIVACY AND SECURITY

We ensure you your data is handled with care and respect at all times,
and we do not share your personal information with any third parties without your permission.

You can find more information in the Privacy Policy menu.

We are determined to protect our customers' transactions with the most trusted cyber security systems.
We use SSL encryption technology to protect your online transactions.